ECS Thought Leadership on AI Adoption

Generative artificial intelligence (GenAI) continues to evolve at breakneck speed, and its potential for optimizing efficiency, productivity, and effectiveness is immeasurable. However, for organizations just beginning the AI adoption journey, fully grasping and anticipating GenAI’s likely business impacts and implementation complexity is a challenge.

ECS AI experts shed light on concepts of “everyday” and “game-changing” GenAI. Understanding the differences between the two, they argue, is a critical early step in any organization’s AI adoption journey.

Everyday GenAI solutions enhance daily workforce productivity and tend to be accessible and easy to integrate — requiring minimal configuration to deliver substantial efficiency and operational benefits.

Game-changing solutions, on the other hand, usually require significant data integration work and custom development but yield much more than the simple automation of tasks. As their label suggests, game-changing GenAI solutions deliver strategic, disruptive outcomes that can completely transform operational effectiveness.

The authors provide a list of questions leaders can use to determine which GenAI type is a fit for their organization and a useful overview of the fundamental challenges to every AI adoption — from governance, risk, and compliance to cost control, training, and beyond.

Read or listen to the full article on the ECS website.

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